Privacy Policy

Your privacy is of paramount importance to us. This Privacy Policy describes how our online platform for handmade cosmetics (referred to as "our site," "this service," or "our online platform") collects, uses, and discloses your personal information when you visit or make a purchase from us.

Information We Collect

We collect various types of information from and about users of our online platform, including information that may personally identify you.

• Information You Provide to Us: We collect personal information that you voluntarily provide to us when you create an account, place an order, subscribe to our newsletter, respond to a survey, or contact us. This may include your name, shipping address, billing address, email address, phone number, and payment information.
• Information Collected Automatically: When you access or use our online platform, we may automatically collect certain information about your device and browsing actions. This information may include your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. This data helps us understand how users engage with our service and improve your experience.
• Product Interaction Data: We may collect data related to the products you view, add to your cart, and purchase, as well as your preferences for our handmade cosmetic items.

How We Use Your Information

We use the information we collect for various purposes, including:

• To process and fulfill your orders, including payment processing, shipping, and delivery of our handmade cosmetics.
• To provide you with customer support and respond to your inquiries.
• To improve and optimize our online platform, products, and services (e.g., by analyzing how our customers browse and interact with our site).
• To communicate with you about your orders, products, services, offers, and promotions.
• To detect and prevent fraud and other malicious activity.
• To comply with applicable laws and regulations.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Performance of a Contract: The processing is necessary for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract (e.g., processing your order and delivering products).
• Legitimate Interests: The processing is necessary for our legitimate interests or those of a third party, provided those interests are not outweighed by your rights and interests (e.g., improving our service, preventing fraud, direct marketing where consent is not required).
• Consent: We may process your information based on your explicit consent for specific purposes (e.g., sending marketing newsletters). You have the right to withdraw your consent at any time.
• Legal Obligation: The processing is necessary for compliance with a legal obligation to which we are subject (e.g., tax and accounting requirements).

Sharing Your Personal Information

We do not sell, rent, or trade your personal information. We may share your personal information with third parties only in the following circumstances:

• Service Providers: We work with trusted third-party service providers who perform functions on our behalf, such as payment processing, order fulfillment, shipping, data analysis, email delivery, hosting services, and customer service. These providers have access to personal information needed to perform their functions but are not permitted to use it for other purposes.
• Legal Compliance and Protection: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to (a) comply with a legal obligation; (b) protect and defend our rights or property; (c) act in urgent circumstances to protect the personal safety of users of our site or the public; or (d) protect against legal liability.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need your personal information, we will securely delete or anonymize it.

Your Rights

Depending on your location and applicable data protection laws, you may have the following rights regarding your personal information:

• Right to Access: You have the right to request access to the personal data we hold about you.
• Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data.
• Right to Erasure ("Right to be Forgotten"): You have the right to request the deletion of your personal data under certain circumstances.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain circumstances.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
• Right to Object: You have the right to object to the processing of your personal data under certain circumstances, including for direct marketing purposes.
• Right to Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.
• Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority if you believe your privacy rights have been violated.

To exercise any of these rights, please contact us using the details provided below.

Cookies and Tracking Technologies

Our online platform uses "cookies," which are small data files placed on your device, and similar tracking technologies (like web beacons and pixels) to collect and track information about your activity on our site and to improve and personalize your experience. We use cookies for various purposes, including essential site functionality, performance analysis, and advertising.

You can control and manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of our online platform.

International Data Transfers

As an online service, your information may be processed and stored in locations outside of your country of residence, including in South Korea where our operations are based, or wherever our service providers operate. We take appropriate measures to ensure that your data is protected in accordance with this Privacy Policy and applicable laws, including implementing standard contractual clauses or relying on other recognized legal mechanisms for data transfers.

Security of Your Information

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These measures include using secure server connections and encryption. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

Children's Privacy

Our online platform is not intended for individuals under the age of 16. We do not knowingly collect personally identifiable information from children under 16. If we become aware that we have collected personal data from a child under 16 without verifiable parental consent, we will take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this page, and the changes will become effective immediately upon posting. We encourage you to review this Privacy Policy periodically for any updates.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to exercise your rights, please contact us: